Skip to main content

Papa John's pizza sign
According to the YouGov BrandIndex, Papa John's saw its reputation drop significantly in November after CEO John Schnatter tried to scare workers and customers alike about how workers' hours would be cut to keep them from qualifying for health coverage under Obamacare. A class action suit against the pizza chain for sending spam text messages probably didn't help, either:
Papa John’s, Applebee’s, and Denny’s were measured with YouGov BrandIndex’s Buzz score, which asks respondents, "If you've heard anything about the brand in the last two weeks, through advertising, news or word of mouth, was it positive or negative?" Results were filtered adults 18+ who have eaten at casual dining restaurants in the past month.

Papa John’s Buzz score high point for the month came on Election Day—November 6th—with a score of 32. Eight days later, the score had dropped 10 points down to 22, when the spam text lawsuit was unveiled. A few days later, Papa John’s dropped below Pizza Hut’s score and is presently at 4.

Applebee's and Denny's also suffered in the reputation score after major franchisees of those chains said they would be penalizing workers and customers as a result of Obamacare, but Denny's rebounded somewhat after its CEO rebuked John Metz, the franchisee who said he'd add a surcharge and cut workers' hours. No word on any changes to reputation for Darden Restaurants. No company executive or franchisee there made inflammatory statements; rather, the company just quietly started planning to cut workers' hours below the 30 per week that would qualify them for employer-provided health coverage.

According to Papa John's, a different BrandIndex measure shows the chain doing just fine.

Originally posted to Daily Kos Labor on Tue Dec 04, 2012 at 08:08 AM PST.

Also republished by In Support of Labor and Unions and Daily Kos.

EMAIL TO A FRIEND X
Your Email has been sent.
You must add at least one tag to this diary before publishing it.

Add keywords that describe this diary. Separate multiple keywords with commas.
Tagging tips - Search For Tags - Browse For Tags

?

More Tagging tips:

A tag is a way to search for this diary. If someone is searching for "Barack Obama," is this a diary they'd be trying to find?

Use a person's full name, without any title. Senator Obama may become President Obama, and Michelle Obama might run for office.

If your diary covers an election or elected official, use election tags, which are generally the state abbreviation followed by the office. CA-01 is the first district House seat. CA-Sen covers both senate races. NY-GOV covers the New York governor's race.

Tags do not compound: that is, "education reform" is a completely different tag from "education". A tag like "reform" alone is probably not meaningful.

Consider if one or more of these tags fits your diary: Civil Rights, Community, Congress, Culture, Economy, Education, Elections, Energy, Environment, Health Care, International, Labor, Law, Media, Meta, National Security, Science, Transportation, or White House. If your diary is specific to a state, consider adding the state (California, Texas, etc). Keep in mind, though, that there are many wonderful and important diaries that don't fit in any of these tags. Don't worry if yours doesn't.

You can add a private note to this diary when hotlisting it:
Are you sure you want to remove this diary from your hotlist?
Are you sure you want to remove your recommendation? You can only recommend a diary once, so you will not be able to re-recommend it afterwards.
Rescue this diary, and add a note:
Are you sure you want to remove this diary from Rescue?
Choose where to republish this diary. The diary will be added to the queue for that group. Publish it from the queue to make it appear.

You must be a member of a group to use this feature.

Add a quick update to your diary without changing the diary itself:
Are you sure you want to remove this diary?
(The diary will be removed from the site and returned to your drafts for further editing.)
(The diary will be removed.)
Are you sure you want to save these changes to the published diary?

Comment Preferences

Ed in Montana, Sylv, MadRuth, abarefootboy, PeterHug, MouseThatRoared, Wintermute, billlaurelMD, SanJoseLady, shayera, polecat, bookbear, Creosote, Zinman, BlackSheep1, annrose, whenwego, ask, chimpy, itskevin, Cedwyn, Alna Dem, wader, revsue, menodoc, hopesprings, psnyder, TexDem, tomjones, NapaJulie, Wife of Bath, Josiah Bartlett, Gowrie Gal, vcmvo2, UncleCharlie, democracy inaction, Alice Venturi, one of 8, dewtx, stagemom, Laurence Lewis, eru, bleeding blue, SaraBeth, skyounkin, sunbro, mph2005, Brian B, Alan Arizona, Philpm, Mother Mags, BachFan, Patriot Daily News Clearinghouse, dopper0189, blueoasis, TalkieToaster, gpoutney, Terminus, el cid, middleagedhousewife, BlueMississippi, democracy is coming, doingbusinessas, suspiciousmind, daeros, One Pissed Off Liberal, Cronesense, Dartagnan, ColoTim, gloriana, puakev, yoduuuh do or do not, bnasley, mbh1023, millwood, hopi13, OIL GUY, leonard145b, billso, oxon, Empower Ink, gizmo59, JDWolverton, revm3up, misterwade, elwior, Its any one guess, tofumagoo, pademocrat, catly, Gemina13, petulans, luckylizard, MarkVA71, A Man Called Gloom, JamieG from Md, immigradvocate, statsone, JBL55, legendmn, prettygirlxoxoxo, J M F, lostinamerica, ewmorr, CamillesDad1, papahaha, kevinpdx, Munchkn, mahakali overdrive, Railfan, Its the Supreme Court Stupid, Laurilei, gramofsam1, Susan Grigsby, LOrion, appledown, RJP9999, Dingodude, Betty Pinson, DrTerwilliker, ericlewis0, fiercefilms, Quantumlogic, annieli, OhioNatureMom, Nicci August, Haf2Read, BarackStarObama, IB JOHN, createpeace, corvaire, Jamie Sanderson, Vatexia, Hayate Yagami, jolux, blackjackal, DRo, Auriandra, allergywoman, Southern Lib, Rejoinder, Sister Inspired Revolver of Freedom, IndieGuy, AnnieR, a2nite, FloridaSNMOM, Arahahex, bewareofme, cassandracarolina, arizonablue, Gummibear, Glen The Plumber, Robynhood too, CalBearMom, JayRaye, tommyd357, Smoh, Ishmaelbychoice, lbl1162, Guile Of The Gods, Blackhawks, stratdan

Subscribe or Donate to support Daily Kos.

Click here for the mobile view of the site